Customer Service in Hospitals (5 MDC Points, Category 3)

Name: Customer Service in Hospitals (5 MDC Points, Category 3)
Start: 2023-12-20T14:00:00+00:00
End: 2023-12-20T17:00:00+00:00

Wed, December 20, 2023 (2:00 pm - 5:00 pm)Africa/Accra

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Description

In the ever-evolving landscape of healthcare, the role of exceptional customer service has become paramount. This course focuses on the fundamental principles and essential skills required to provide outstanding customer service in a healthcare setting. Participants will gain a profound understanding of the unique challenges and nuances within the healthcare industry, fostering a patient-centric approach and enhancing overall satisfaction.
This course is designed for healthcare professionals, administrators, and anyone aspiring to contribute to a positive patient experience in healthcare settings. Join us to elevate your customer service skills and make a meaningful impact on patient satisfaction and well-being.